LEGAL REFERENCE

Your Data Is Protected at dewi118

We built our privacy policy around your account security. Every deposit through DANA, OVO, GoPay or QRIS, every live casino session, and every sportsbook market you browse stays...

Account SecurityPayment EncryptionData PrivacyTransparent PolicyIndonesia Compliant
dewi118 Your Data Is Protected at dewi118

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Our Team

Live Chat Open the chat widget in your account dashboard. Our support staff will clarify any policy questions or help you review what data we hold on file.
Email Send privacy-related requests to our dedicated inbox. We'll respond within 48 hours with details about your stored information and any corrections you need.
Account Settings Log in and visit your profile to view, download or request deletion of your personal data. Changes take effect immediately across all your sessions.
WHY THIS PLATFORM

Why Your Privacy Matters to Us

Encryption Standard

All data moving between your device and our servers uses SSL/TLS encryption. Your payment credentials and account balance are never exposed in transit or at rest.

Regional Compliance

We follow data protection laws applicable in Indonesia and other supported regions. Our policy adapts to local requirements so your rights stay protected.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited regularly. We verify these partners meet the same encryption and fraud-prevention standards we maintain.

No Third-Party Ads

We don't share your browsing behaviour or account activity with advertisers. Your game preferences stay between you and our lobby system.

Session Transparency

Your account dashboard shows every login, deposit and withdrawal. You can spot unauthorised activity instantly and contact support to freeze your account.

Annual Audits

We commission independent security reviews of our database and API layers. Audit summaries are available upon request through our privacy team.

Consistency Across Our Platform

Live Casino TablesThe same encryption and session logging apply whether you're at a live baccarat table or spinning slots. No separate privacy tier for different game types.
Sportsbook MarketsYour sports betting history, odds locks and settlement records follow identical security protocols. We treat market data as sensitive as your account balance.
Mobile & DesktopWhether you log in on your phone or desktop, your data travels the same encrypted route. Session cookies sync safely across devices without exposing credentials.
DANA to QRIS TransfersPayment method switching is logged but never stores duplicate payment details. Each deposit is encrypted individually; old payment records are purged after 90 days.
Withdrawal RequestsWhen you request a payout to OVO or GoPay, we verify your identity once, then secure that token. Future payouts use the same verified recipient without re-collecting data.
Support InteractionsChat logs, email threads and account notes are encrypted the same way your gameplay data is. Support staff see only what they need to resolve your issue.
Account ClosureIf you close your account, we retain transaction records for tax compliance but delete personal identifiers after two years unless law requires longer retention.

What Shapes Our Privacy Framework

Account Birth

When you join dewi118, we ask for email, phone and a password. That's the minimum. We never request unnecessary details and don't store IDs unless your region requires verification.

Deposit Recording

Every DANA, OVO, GoPay or QRIS deposit is timestamped and paired with your account ID only. We don't log which specific wallet or bank account sent funds, only the final balance.

Gameplay Anonymity

Your sportsbook bets and slot spins are linked to your account but never tagged with location data or device identifiers that could reveal your identity to other lobby users.

Cookie Transparency

We use session cookies (for login) and analytics cookies (to see which slots get clicked most). Neither stores personal information. You can delete them any time without breaking your account.

Data Export Rights

Open your settings, hit 'Download My Data,' and you'll receive a JSON file with every account field, transaction and preference we hold. It's yours to keep or share.

Deletion Requests

Ask support to delete your account and we remove all personal data within 14 days. Transaction records stay for compliance, but your name, email and payment links vanish permanently.

Privacy Policy Frequently Asked

No. We don't sell, rent or share your personal information with third parties. We share only what's necessary with DANA, OVO, GoPay and QRIS to process your deposits. These partners sign strict data-protection agreements.

Your account is locked to your email and password, not your device. If your phone is lost, log in from another device, change your password, and any sessions on the old phone will end immediately. Contact support to re-secure your account.

Yes. Log in, go to Account Settings, and select 'Data & Privacy.' You'll see your email, phone, deposit history, and gameplay records. You can download everything or request specific sections be deleted.

We retain deposits and withdrawals for seven years to meet tax and compliance rules. Personal details like your name and phone are deleted after two years unless you close your account early, then we delete within 14 days.

No. We store a secure token linked to your QRIS or GoPay account so you don't re-enter details every deposit. The actual bank account number is encrypted and purged after your withdrawal clears, typically within 24 hours.

Open your Session Log in the dashboard to see every login with timestamp and device type. If you see unfamiliar activity, click 'Report' next to that session. Our security team investigates within two hours and will freeze your account if needed.

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can disable analytics cookies in your browser without losing account access, though the site experience may be less personalized.